Reference No. CDTISHSABD

Job Description:

Our client, one of Africa’s leading digital payments and commerce company’s, are looking for a Head of Business Development and Sales in the DRC. As the Head of Business Development and Sales for the group’s in the Democratic Republic of Congo, this role entails driving strategic expansion and market penetration of the group (or any of its subsidiaries or affiliate companies’s) suite of innovative payment solutions. This role demands a leader with stellar contacts for strategic partnerships and a proven track record in business development and sales (in enterprise sales, payment tokens and technologies and digital infrastructure), who excels in fostering strategic partnerships and generating significant revenue growth through a deep understanding of the local market.

Responsibilities:

Strategic Leadership and Market Expansion

• Product Growth: Spearhead the strategic promotion and expansion of the group’s diverse payment solutions, including advanced card solutions, transaction processing systems, and other digital payment technologies.
• Market Penetration: Develop and execute strategies to increase market share and drive adoption across various sectors, including banking, fintech, and enterprise solutions.
• Client and Partner Engagement: Cultivate and maintain robust relationships with key stakeholders such as banks, fintech companies, and industry influencers to drive growth and secure high-value contracts.

Product Promotion and Strategy

• Payments Solutions: Develop and implement strategies to promote and expand the groups’s payment solutions, focusing on increasing market share and driving adoption across various sectors.
• Card Solutions: Lead initiatives to enhance the acceptance and use of the group’s card solutions within the region emphasizing relationship-based selling and optimizing issuer investments, targeting banks, fintechs, and key industry players.
• Transaction Processing Solutions: Drive the adoption and integration of The group’s transaction processing solutions, ensuring seamless integration, operational efficiency and market competitiveness.

Business Development, Sales and Client Engagement

• Client Acquisition and Relationship Management: Build and maintain strong relationships with banks, fintechs, and other key stakeholders to grow the client base, revenue and market share. Develop strategic alliances and manage relationships with issuers and scheme owners to enhance ’s presence and usage.

• Proposal Development and Negotiation: Create and present tailored business proposals to meet the needs of prospective clients, demonstrating the value of the group’s products. Negotiate and close high-value deals to achieve business objectives and secure long-term partnerships.

Customer focused engagement for retention and cross sales

• Maintains strong relationships with key customers utilising the groups products
• Proactively liaises with customers for feedback on services rendered
• Ensures that customer issues are promptly escalated and addressed internally
• Responds to customer requests for advice

Sell Customer Propositions

• Responsible for identifying partners and establishing strategic partnerships within DRC to enhance the group’s market reach Serves as the group’s primary representative in engagements with the Central Bank and other regulators
• Anchors all applications for regulatory licenses from the relevant authorities in DRC
• Responsible for notifying the business of new regulations released in the market which impact the business
• Develops compelling business proposals, pitches and presentations to potential clients and partners in DRC
• Produces business case documents for new product or service offerings
• Develops proposals in response to requests for proposals (RFPs)
• Delivers business presentations and conducts meetings with clients, vendors, the group’s advisors etc.
• Validates market capacity, prepares budget, obtains budget approval, executes budget, evaluates and reports on any budget variances.
• Ensures compliance with the group’s policies and procedures on invoicing, revenue recognition etc.
• Works with relevant the teams to support customers for new business acquired, through implementation up to revenue generation.
• Reviews legal documentation and drafts MOUs, NDAs, SLAs, OLAs with the Legal team for new businesses
• Solicits for feedback from customers on the improvement of product and service offerings to the market

Operational Excellence and Reporting

• Performance Monitoring and Reporting: Oversee the performance of the groups’s product initiatives, analyzing key metrics such as lead generation, sales performance, and revenue growth. Prepare and deliver comprehensive reports on business activities, market trends, and financial performance, ensuring alignment with organizational goals.
• Budget and Resource Management: Manage budgetary processes related to product sales and development, ensuring effective resource allocation and financial compliance.

Market Intelligence and Strategic Insights

• Market Research and Analysis: Monitor trends and developments in payment technology, transaction processing, and card solutions to identify new business opportunities. Analyze competitor activities and market dynamics to refine the group’s product strategies and value propositions.
• Regulatory and Competitive Landscape: Act as the primary liaison for regulatory engagements, managing applications and compliance for the group’s products.

Brand Building and Representation

• Market Representation: Represent the group and/or any of its subsidiaries at industry events, conferences, and forums to build brand awareness and promote the company’s payment solutions.
• Brand Building Initiatives: Lead efforts to establish and strengthen the brand presence of the group’s products within the DRC market. Prepares and submits periodic reports on the activities
• Customer engagement reports and call memos
• Reporting on lead generation, pipeline development etc.
• Customer and product revenue reports
• Engagement with the relevant vendors supporting the group in areas like legal, tax, marketing etc.

Behavioral Competencies

• Leadership and Vision: Demonstrate strategic leadership in driving the growth of the group’s products. Align team efforts with broader organizational goals and market opportunities.
• Accountability: Ensure accountability for achieving targets related to product sales and market expansion, with a focus on performance tracking and strategic adjustments.

Skills

• Product Expertise: Deep understanding of the group’s payment solutions, with the ability to effectively communicate and promote these products to clients and partners.
• Sales and Negotiation: Proven skills in negotiating and closing deals, with a strong track record in business development and sales.
• Analytical Skills: Ability to analyze market data and trends to develop actionable insights and strategic recommendations.
• Tenacity and Drive: Determination to pursue new business development opportunities and achieve or surpass business targets
• Communication Skills: Vital for conveying ideas, negotiating deals, and building relationships with clients and partners
• Negotiation Skills: Essential for reaching mutually beneficial agreements and closing business deals
• Research and Strategy: Ability to conduct market research, analyze data, and formulate effective business strategies. Capacity to gather, interpret, and apply market insights to drive business growth
• Networking: Proficiency in building and nurturing professional relationships to expand business opportunities
• Organizational Skills: Ability to manage multiple projects, prioritize tasks, and meet deadlines effectively
• Technical Skills: Knowledge of relevant tools, software, and industry-specific technologies to support business development efforts
• Interpersonal Skills: Capacity to build rapport, influence stakeholders, and collaborate with cross-functional teams

Requirements: Qualification and Skill

• Bachelor’s degree in Business, Marketing, Finance, or a related field

General Experience

• Minimum of 7 years of experience in business development and sales within the financial technology or financial services sector in DRC. Experience with payment solutions, card solutions, or transaction processing is highly desirable.

Managerial Experience

• At least 5 years of experience in a managerial role, focusing on strategic planning, team leadership, and business growth.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in French and English; knowledge of local languages is a plus.
• Proven track record of achieving sales targets and driving business growth.
• Strong understanding of the DRC market and fintech landscape.
• Ability to identify market trends and customer needs
• Ability to develop and execute business strategies
• Proactive, strategic thinking, with a strong business development, sales and strategy background
• Ability to work independently and as part of a team in a fast-paced, environment.

Additional

• Decisions expected from the jobholder
• Identification of business Opportunities: Recommending potential business opportunities, such as new markets, products, or services, based on market analysis and industry trends
• Business Development Strategies: Recommending business development strategies and tactics to penetrate new markets, increase market share and achieve revenue targets
• Resource Allocation: Advising on resource allocation for business development activities
• Recommendations or decisions referred to line manager or other stakeholders for approval
• Significant strategic shifts that impact the businesses direction or strategy
• Discounts granted to customers on pricing
• Agreements involving major partnerships or collaborations
• Results-Driven with strong sense of accountability
• Self-Drive
• Adaptable and able to thrive in a fast-pace dynamic env

If you wish to apply for the position please send your CV to Chalden Du Toit at cdutoit [at] caglobalint [dot] com

Please visit www.caglobalint.com for more exciting opportunities.

Chalden Du Toit

Consultant

CA Finance

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.

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