Reference No. MTRMCI01

Job Description:

The Operations Manager will be responsible for overseeing and optimizing the operations across the group’s diverse business units in Angola, including manufacturing facilities, retail stores, and various other projects. This role requires a professional with extensive experience in managing operations across multiple sectors. The Operations Manager will ensure that all departments operate efficiently, meet their respective targets, and maintain high standards of quality, safety, and customer satisfaction. The role involves direct oversight of key departmental leaders, including the Retail Operation, After Sales, Stock Control, and Industrial Manager, who in turn supervises other critical roles within the industrial operations.

Responsibilities:

1. Cross-Business Operations Management: Oversee and manage the day-to-day operations of the group's manufacturing plants, retail stores, and other business units, ensuring that each unit operates efficiently and meets performance goals.
2. Departmental Leadership: Provide direct supervision and leadership to the Retail Operation Coordinator, After Sales Supervisor, Stock Control Supervisor, and Industrial Manager. Ensure these departments are aligned with the company’s strategic goals and operating efficiently.
3. Industrial Operations Oversight: Work closely with the Industrial Manager to ensure effective management of industrial operations, including production, warehousing, maintenance, and QHSE (Quality, Health, Safety, and Environment). Oversee the performance of Warehouse Supervisors, Production Supervisors, Maintenance Supervisors, and QHSE Supervisors under the Industrial Manager’s leadership.
4. Operational Efficiency: Implement best practices and operational strategies across all departments to optimize efficiency, reduce costs, and enhance productivity. Identify and lead initiatives to improve overall operational performance across the group.
5. Quality and Compliance: Ensure that all products, services, and operations meet or exceed quality standards and comply with relevant regulations and industry standards. Promote a culture of quality and continuous improvement throughout the organization.
6. Safety and Risk Management: Promote a strong safety culture and implement safety programs to minimize risks across all operations. Ensure compliance with local, national, and international safety regulations, particularly in industrial and retail environments.
7. Resource and Inventory Management: Collaborate with the Stock Control Supervisor and other relevant departments to ensure efficient management of resources and inventory. Balance production and retail needs with cost-effective inventory management.
8. Financial Management: Monitor and control operational costs across all departments, ensuring that budgets are met and resources are used efficiently. Develop and implement strategies to reduce costs while maintaining quality and performance.
9. Reporting and Documentation: Prepare and present regular reports on operational performance, departmental efficiency, and key metrics to senior management. Maintain accurate and comprehensive records across all business operations.
10. Continuous Improvement: Lead continuous improvement initiatives across all business units, focusing on process optimization, cost reduction, and performance enhancement. Stay updated on industry trends and best practices to keep the group’s operations competitive.

Requirements: Qualification and Skill

• Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• Proven experience (7+ years) in an operations management role overseeing multiple business units, including manufacturing, retail, and office environments.
• Strong knowledge of operations management principles across different industries, including manufacturing processes, retail operations, and project management.
• Demonstrated experience in leading diverse teams and managing operations in a complex, multi-business environment.
• Excellent problem-solving and decision-making skills, with the ability to adapt to the unique challenges of each business unit.
• Strong understanding of quality control, safety regulations, and compliance requirements across different sectors.
• Ability to manage budgets, control costs, and drive operational improvements across a wide range of business activities.
• Fluency in Portuguese and English is required.

Benefits and Contractual information:

• Full time employment
• Based in Angola
• Benefits to be discussed

If you wish to apply for the position please send your CV to Matthew Taylor at mataylor [at] caglobalint [dot] com

Please visit www.caglobalint.com for more exciting opportunities.

Matthew Taylor

Recruitment Consultant

CA Global Finance

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.

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